FAQs

 FAQS

How do I personalise an item?

Please enter the details you require in the boxes on the product page, taking care to check spelling, grammar and that the details are correct. If you would like to email me first or have specific questions about your design please contact me with your query.

How long do custom orders take?

Production times vary throughout the year and depends on the current amount of orders being commissioned. Please note the time on my main shop page or category pages. (This doesn't include commissioned sculptures, they are a 6 - 8 week process unless otherwise specified.)

Is it suitable for outdoors?

The clay I use is ceramic stoneware, which is vitreous: that is glass-like, it is completely water tight and frost proof so suitable for outdoor usage. My outdoor signs and plaques are hand painted with outdoor all weather permanent light fast paints.

My sculptures are intended for indoor use only and are painted with acrylics and finished with a matt lustre for protection, so please don't place them outside unless it states so in the description. Plus, my little creatures can get rather cold!

Can you include my pet?

Yes! I love to include people's pets and animals on my plaques. I am happy to work from photos if you'd like to email across any for reference and colour markings. Please remember they will be developed into a caricature of your pet and are not strict portraits, quirky and whimsical versions will be created!

I have a different question

Don't worry, just send me a message via my contact page I will help to answer it as soon as possible x

 

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